Contact Us
Got a question or need help with an order?
Whether you need help with sizing, custom orders, shipping, existing orders or anything else K-Popped!-related, feel free to reach out to us through any of the channels below.
GENERAL ENQUIRIES
For general questions, order enquiries, sizing help or anything you’re unsure about:
Telegram: @kpoppedbias
Instagram: @kpoppednails
We recommend contacting us via Telegram for the fastest response.
CUSTOM ORDERS
Looking to create a custom nail set or charm?
Please read here for more info & submit your request through our:
Once submitted, we’ll review your design, requirements and timeline before getting back to you with a quotation.
ORDER SUPPORT
If you’re contacting us regarding an existing order, please include your:
- Name
- Order number
- Telegram / Instagram username
- A short description of the issue
- Photos or videos where applicable
This helps us assist you more quickly.
COLLABORATIONS & EVENTS
For collaborations, pop-ups, fan events, partnerships or other creative opportunities, feel free to contact us via Telegram @kpoppedbias / Instagram @kpoppednails with the relevant details.
WANT TO WORK WITH US?
Interested in joining the K-Popped! team?
Head over to our Join Our Team page to view available opportunities and submit your application.
RESPONSE TIME
We’ll always try our best to get back to you as soon as possible, but response times may vary during peak order periods, concert seasons, events or pop-ups.
Thank you for your patience ♡